Privacy Policy

PRIVACY POLICY for PeuplePlus Technologies Pvt Ltd

Effective Date: 07 Nov 2024  

Welcome to PeuplePlus Technologies Pvt Ltd (“PeuplePlus,” “we,” “our,” or “us”). This Privacy Policy outlines the manner in which we collect, utilize, disclose, and safeguard your personal data when you access our website (https://peupleplusai.com) or use our services. We are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care, confidentiality, and security. This policy explains in detail our data handling practices, your rights, and the steps we take to maintain the integrity of your personal information.

1. Information We Collect

We may collect personal data from you during your interaction with our website or services, including but not limited to:

  • Personal Identification Information: Such as your name, email address, phone number, job title, and company details. This information helps us provide personalized services and improve your overall experience with PeuplePlus.

  • Technical Information: Including IP address, browser type, device specifics, operating system, and your browsing activities on our website, such as time spent on pages and referral URLs. This data is used to optimize our website, ensure its proper functioning, and enhance user experience.

  • Usage Information: Data regarding your use of our services, such as pages accessed, features used, actions taken, and interaction patterns. Understanding usage helps us tailor our services to better suit your needs and develop new features.

  • Communication Records: Information related to communications exchanged between you and PeuplePlus, including emails, inquiries, and support tickets. This allows us to address your questions and provide the best support possible.

  • Cookies and Tracking Data: Information gathered through the use of cookies and other tracking technologies to understand user preferences and improve our services. Cookies help us enhance the performance of our website, offer personalized content, and ensure our services run smoothly.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Service Provision: To deliver our solutions, address your requests, manage your account, and facilitate service-related activities. We ensure that you receive seamless and efficient service throughout your engagement with us.

  • User Experience Enhancement: To discern user preferences, optimize our website, provide personalized content, and ensure a seamless user experience. By analyzing user interactions, we can improve our interface and services to meet your expectations.

  • Communication: To respond to inquiries, offer customer support, and send updates or notifications related to our services, including administrative communications. Clear communication ensures that you remain informed about all aspects of our services.

  • Marketing: To deliver newsletters, promotional materials, event invitations, and relevant information regarding our services, contingent upon your explicit consent. We provide you with opportunities to stay updated on our latest offerings, while respecting your preferences regarding promotional communications.

  • Analytics and Research: To perform analytics, monitor usage patterns, and conduct research that helps us understand how our services are used, enabling us to improve the quality and relevance of our offerings. This allows us to make data-driven decisions that benefit our users and enhance the overall service.

  • Compliance and Legal Obligations: To comply with applicable legal obligations, enforce our policies, and protect our legal rights. Ensuring compliance is critical to maintaining transparency and adhering to the relevant laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties under the following circumstances:

  • Service Providers: With vendors, contractors, and service providers who assist us in operating our website, providing our services, conducting analytics, and supporting our business operations. These parties are contractually obligated to maintain the confidentiality of your information and use it solely for the purposes specified by PeuplePlus.

  • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. We will provide notice of any such transfer and any resulting changes to our privacy practices.

  • Legal Requirements: When required by law, regulation, legal process, or government authority, or to protect the rights, property, and safety of PeuplePlus, its users, or the public. This may include sharing information with law enforcement or regulatory bodies as necessary.

  • Partner Collaboration: In some instances, we may collaborate with partners to provide additional services or products that may be of interest to you. We ensure that such partners adhere to similar privacy standards and contractual obligations.

4. Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your browsing experience, gather data regarding your interactions with our website, and personalize content. Cookies are small text files placed on your device that help us recognize repeat visitors and track usage patterns. You retain the ability to control the use of cookies through your browser settings; however, disabling cookies may impair the functionality of our site and affect your user experience.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly and enable you to access secure areas. Without these cookies, certain services may not be available.

  • Performance Cookies: Used to analyze how visitors interact with our website, allowing us to improve performance and functionality. These cookies help us understand which pages are popular and identify areas for improvement.

  • Functional Cookies: Used to remember your preferences and personalize your experience on our site. This allows us to tailor our services to your individual needs, ensuring a more engaging experience.

  • Marketing Cookies: Used to deliver advertisements that are relevant to you and track the effectiveness of our marketing campaigns. These cookies ensure that you see ads that are tailored to your interests, making them more useful and less intrusive.

5. Security of Your Information

We adopt a rigorous approach to safeguarding your personal data. Our protective measures encompass administrative, technical, and physical security protocols to guard against unauthorized access, alteration, disclosure, or destruction of your information. Specific measures include:

  • Encryption: Personal data is encrypted both in transit and at rest to protect against unauthorized interception or access. Encryption ensures that your information remains confidential and secure.

  • Access Control: Access to personal data is restricted to authorized personnel who require it for legitimate business purposes. This minimizes the risk of data breaches and misuse of information.

  • Monitoring: We regularly monitor our systems for potential vulnerabilities and continuously update our security practices to align with industry standards. Our proactive monitoring efforts help us identify and address risks before they become issues.

  • Training: Our employees undergo regular training on data protection and privacy best practices to ensure that your information is handled responsibly and securely.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, which include:

  • Access: The right to request a copy of your personal data and understand how it is being processed.

  • Correction: The right to request corrections to any inaccuracies or updates to your information to ensure it is accurate and current.

  • Deletion: The right to request the deletion of your personal data, subject to applicable legal obligations or retention requirements.

  • Objection: The right to object to our processing of your personal data under specific circumstances, particularly in relation to direct marketing activities.

  • Data Portability: The right to request a copy of your personal data in a structured, machine-readable format and, where feasible, to have it transferred to another data controller.

  • Restriction of Processing: The right to request the restriction of processing where there is a dispute regarding the accuracy or lawful basis for processing your personal data.

To exercise any of these rights, please contact us using the details provided below. We will endeavor to respond to your requests within a reasonable timeframe and in accordance with applicable laws. We are dedicated to ensuring that your rights are upheld and that your concerns are addressed in a timely manner.

7. Third-Party Links

Our website may contain links to external third-party websites. These links are provided for convenience and informational purposes only. We are not responsible for the privacy practices, content, or security of these third-party sites. We encourage you to review the privacy policies of these third parties prior to disclosing any personal information, as their privacy practices may differ from ours. Please note that once you leave our website, our privacy obligations no longer apply, and you should exercise caution when providing information to other websites.

8. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, technological advancements, regulatory requirements, or other factors. We will notify you of significant modifications by posting the revised policy on our website and updating the effective date accordingly. In certain cases, we may also provide additional notice, such as via email or through a prominent notice on our website. We encourage you to review this Privacy Policy regularly to stay informed of how we are protecting your information. The frequency of updates will depend on changes to our operations or regulatory environment, and we are committed to maintaining transparency in our privacy practices.

9. Contact Us

Should you have any questions, concerns, or requests regarding this Privacy Policy, the processing of your personal data, or any aspect of our privacy practices, please reach out to us at:

PeuplePlus Technologies Pvt Ltd
Email: info@peupleplusai.com
Address: 580 HLP Galleria, Himalaya Marg, Sector 62, Mohali, Punjab, India 160 062.

Thank you for placing your trust in PeuplePlus Technologies. We are dedicated to handling your personal information with the utmost integrity, care, and respect. Your privacy is important to us, and we are committed to ensuring that your data remains secure, your rights are upheld, and that you feel confident in our ability to manage your personal information responsibly and transparently.